Overview of Organisation

The Monash Student Association (MSA) is a student-led organisation dedicated to bettering the student experience at Monash University's Clayton campus.

To support its operations during the enrolment & orientation periods as well as the first week of Semester 1, 2025, MSA requires casual staff to assist with distributing MSA+ membership packages.

The Role

MSA organises a variety of events to enhance campus life, including the annual Orientation Festival at the beginning of each academic year.

MSA is currently seeking casual staff to manage inquiries and distribute membership packages to students. Ideal candidates will have exceptional customer service skills, a solid understanding of MSA, and familiarity with the benefits of MSA+ memberships.

As a Membership Customer Service Assistant, you will play an integral role in:

• Overseeing membership sales and package distribution.
• Managing queues effectively.
• Responding to customer inquiries with professionalism.
• Actively promoting the value of MSA+ memberships.

Your contribution will directly support the success of the MSA+ membership program by delivering excellent customer service to students.

This is a casual role.

Application Process

To view the position description, please click here.

To apply, submit your application, including your resume, and complete the recruitment questionnaire by clicking here.

For further information please email msa-jobs@monash.edu.

Applications close: 10AM, Wednesday, 15 January 2025.