Tax Help will begin from mid July 2026.
Appointments can be made 4 weeks in advance.
Due to this, it may look like there are no appointments available.
Tax Help is a network of ATO-trained and accredited Monash student volunteers who provide a free and confidential service to help people complete their tax returns online using myTax.
MSA/MPSU Tax Help Centre is open from the 20th of July to the 31st of October each year. Appointments will be open from late July, and will be available from this website.
Am I eligible for Tax Help?
You are eligible for Tax Help if your income is around $70,000 or less, have simple tax affairs for the income year and you didn't:
- work as a contractor – for example, a contract cleaner, taxi or uber driver
- run a business, including as a sole trader
- have partnership or trust matters
- sell shares or an investment property
- own a rental property
- have capital gains tax (CGT)
- receive royalties
- receive distributions from a trust, other than a managed fund
- receive foreign income that is not a foreign pension or annuity.
If you are not eligible for Tax Help you may qualify for assistance from the National Tax Clinic program.
If you are eligible for Tax Help, you will need to have a myGov account linked to the ATO. For instructions on how to create a myGov account and link it to the ATO, please click here.
How can volunteers help me?
Volunteers can help you lodge your tax return online with myTax or claim a refund of franking credits. If our volunteers work out that you don’t need to lodge a tax return, they can help you complete a non-lodgement advice. Note: volunteers are unable to help you with amendments.
Booking an appointment
When you are ready to make an appointment, make an appointment online. Please book appointments at least 48 hours prior to appointment time.
Remember to bring these to your appointment:
- You'll need to bring the following with you for your appointment:
- your myGov username or email you use for myGov and password – if you're unable to locate or remember your myGov sign in details, or don't have a myGov account, our volunteers can help
- your mobile phone to receive your myGov SMS security code
- your bank account details (BSB and account number)
- your tax file number (TFN)
- an original or amended notice of assessment from any one of the last 5 years
- income statements or payments summaries from all sources
- all your receipts for gifts, donations and work-related expenses
- details of any child support payments made
- details of your spouse's (married or de-facto) taxable income or a reasonable estimate if you had a spouse at any time during the financial year.
Appointments will be postponed if you do not bring the above items to your appointment.
Becoming a MSA/MPSU Tax Help Volunteer
'The [Tax Help] experience helped with my applications because most applicants for entry-role positions (grads, etc) didn't have any tax experience. I've asked about 10 grads in my business unit and non of them had any relevant experience...' - 2022 Tax Help Volunteer
'Due to this program, I confirmed my interest in tax and started as a graduate in the corporate tax team at one of the big 4 accounting firms.' - 2022 Tax Help Volunteer
You can become a Tax Help volunteer if you:
- are at least 18 years old
- have lived in Australia permanently for the last 2 years
- pass a pre-engagement check (which includes a police records check)
- Complete online training.
If you would like to become a Tax Help Volunteer, become an MSA Volunteer today and choose 'tax help' as an interest. You will then be contacted when applications are open.
Alternatively, if you are a Parkville Student, become an MPSU Volunteer today and choose 'tax help' as an interest. You will then be contacted when applications are open.
We ask for applicants to provide a Cover Letter & Resume to msa-volunteering@monash.edu and if successful in the first stage, we will then offer an interview.
